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Slimaco Who it’s for For manufacturers

Faster answers to inquiries and process know-how that does not retire

Slimaco brings together process sheets, work instructions, order history and quality procedures. Agents prepare an inquiry sheet with similar orders for the process engineer, draft answers to audit questionnaires and draft 8D reports.

manufacturing plants, food and component producers, contract manufacturers

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The machines have spare capacity. The quote is waiting on one desk.

Sound familiar?

  • A request for quotation waits several days, because only two or three people can price it quickly. Meanwhile the customer asks your competitors.
  • How you made a similar part three years ago is known only to an experienced process engineer. And he retires in a few years.
  • A customer sends an audit questionnaire or a quality complaint, and the quality team spends a week collecting answers from ten folders.
  • Distributors and shops ask about availability, delivery dates, ingredients and certificates. Whoever has time answers, not whoever knows the product.

What Slimaco takes over

  • An agent collects the inquiry details, finds similar orders, their prices and production notes, and prepares a sheet for the process engineer. The engineer prices it with everything at hand instead of searching from scratch.
  • Process knowledge (work instructions, process sheets, order history) in one place. A junior engineer asks the system, not a senior.
  • A draft answer to the audit questionnaire and a draft 8D report based on earlier nonconformities, for the quality manager to approve.
  • The assistant answers customer service from product sheets, certificates and commercial terms, with the source.

To start: the inquiry sheet for the process engineer. We measure the time from inquiry to quote sent and the number of inquiries an engineer handles per week.

Across the company

Slimaco also helps in your other departments

Companies often lose the most time outside their core process: in sales, customer service and invoicing.

quotes and customersSalesThe quote goes out the same day, not when someone finds the time.See →tickets and complaintsCustomer serviceDeadlines follow the current procedure, not someone’s memory.See →receivables and reportsFinance and accountingReminders go out regularly, not when someone finds the time.See →growth without chaosManagement and ownersWe grow without hiring in proportion.See →

AI agents

Manufacturers usually start with these agents

Agents follow your company’s rules, in the apps you already use. Where it matters, they wait for a person to approve.

On demand · a salesperson forwards the inquiry

Inquiry sheet for the process engineer

  1. Extracts the customer, quantities, material, deadline and requirements from the inquiry text
  2. Finds similar orders for this customer and material: prices, lead times, production notes
  3. Flags gaps in the inquiry and drafts questions for the customer
  4. Approval: The process engineer prices and approves the quote. The drawing goes to them unchanged
ResultThe process engineer gets the inquiry with the history of similar orders instead of searching mailboxes and folders.
AppsOutlookOneDrive
On demand · the quality team adds a questionnaire

Customer audit questionnaire

  1. Matches questions to procedures, certificates and inspection results
  2. Prepares answers pointing to the source document
  3. Flags questions that company knowledge has no answer to
  4. Approval: The quality manager approves the whole questionnaire
ResultThe quality team verifies answers instead of writing them from scratch.
AppsMicrosoft 365
On demand · the quality team forwards the complaint

Quality complaint (8D)

  1. Collects the customer complaint, batch number and description of the nonconformity
  2. Finds similar nonconformities and corrective actions from the past
  3. Prepares a draft 8D report with proposed actions
  4. Approval: The quality manager completes and approves the report
ResultThe 8D report starts from the company’s history, not from a blank page.
AppsOutlookMicrosoft 365
See all automations

Works in the apps you already use

OutlookMicrosoft TeamsOneDriveMicrosoft 365GmailGoogle Drive over 1,000 integrations

See also

Similar situations in other companies

Story · 30-70 people“Kowalski goes skiing”See →IndustryB2B services and field serviceHow you fixed that machine two years ago, only one technician knows.See →RoleHRQuestions about leave, travel and benefits stop landing on HR one by one.See →

FAQ

Frequently asked questions

More answers in the knowledge base.

Does Slimaco price inquiries or read technical drawings?
No. The process engineer does the pricing. The agent collects data from the inquiry text, finds similar orders and their history and flags gaps, so the engineer has everything in one place.
How does Slimaco keep procedure versions under control?
Company knowledge holds one current version of each procedure. The area owner approves changes, and knowledge has versions and change history. Once approved, the new version applies in answers and in agents’ work.
Is customer and project documentation safe?
Yes. Permissions work at document level, knowledge is stored in the EU, and model providers do not use the data for training.
Will it help with audits and quality complaints?
Yes. The agent matches questionnaire items to procedures and certificates, and for a complaint it finds similar nonconformities and corrective actions and prepares a draft 8D report. The quality manager approves the whole thing.
Where do we start?
With the inquiry sheet for the process engineer. We measure the time from inquiry to quote and the number of inquiries an engineer handles per week.

Start for free

Try Slimaco on your own emails, documents and processes

In a week you’ll know whether Slimaco works in your company. You connect mailboxes and documents, describe your first task and check the result on your own data.

  • No card and no commitment
  • An account with unlimited users for 7 days, with a pool of 5,000 AI credits
  • Activation within one business day
  • Help with the initial setup

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