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Slimaco Who it’s for For local government and public institutions

Officials answer faster, because the resolution from years ago is at hand

Slimaco answers officials based on resolutions, regulations, procedures and earlier letters, with the source. It drafts replies to typical applications and helps keep track of deadlines.

municipal and city offices, county offices, subordinate units

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Residents ask the same questions, and the answer is in a resolution from a few years ago.

Sound familiar?

  • Officials answer the same questions from residents by searching through resolutions, orders and procedures.
  • When an experienced employee leaves, the department learns everything from scratch.
  • Letters and replies to applications have statutory deadlines that have to be tracked by hand.
  • Regulations change, and internal instructions don’t keep up.

What Slimaco takes over

  • An assistant for officials: answers based on resolutions, orders, procedures and previous letters, pointing to the source.
  • Draft replies to typical applications and letters, for an official to verify.
  • Tracking deadlines, with reminders for the people handling each case.
  • Knowledge stays in the office when an experienced employee leaves.

To start: a knowledge assistant for one department. We measure the time to prepare a reply and the time to onboard a new employee.

Across the company

Slimaco also helps in your other departments

Companies often lose the most time outside their core process: in sales, customer service and invoicing.

onboarding and policy questionsHRQuestions about leave, travel and benefits stop landing on HR one by one.See →months to work independentlyOnboarding new hiresThe new hire asks the system, not a senior colleague.See →one holiday stops the workKnowledge in a few headsI don’t need to know who knows. It is enough that the company knows.See →control and complianceIT and securityI know who has access to what and what the assistant did.See →

AI agents

Public offices usually start with these agents

Agents follow your company’s rules, in the apps you already use. Where it matters, they wait for a person to approve.

On demand · from the mailbox

Answers to recurring questions

  1. An employee asks Slimaco to answer a customer’s email
  2. Slimaco looks for the answer in approved company knowledge
  3. Prepares a draft with its source
  4. Approval: The employee sends the reply after checking it
ResultNew people answer like experienced ones because they use the same knowledge.
AppsGmail
On demand · chat with the HR assistant

Employee questions about policies

  1. An employee asks about leave, business travel or benefits
  2. The assistant answers based on internal policies, with the source
  3. Passes unusual cases to HR with a summary
  4. Control: The assistant sees only documents it has permission to see
ResultHR answers fewer recurring questions.
AppsMicrosoft TeamsSlack
Scheduled · every Monday at 8:00 am

Training and certification deadlines

  1. Checks expiring trainings and certifications in a spreadsheet
  2. Selects people with a deadline within 30 days
  3. Reminds them and their managers, and proposes a date in the calendar
  4. Control: Reminders go only to company employees
ResultNobody loses a certification because of a missed deadline.
AppsGoogle DriveGoogle Calendar
See all automations

Works in the apps you already use

OutlookMicrosoft TeamsMicrosoft 365OneDrive over 1,000 integrations

See also

Similar situations in other companies

Story · 30-70 people“Kowalski goes skiing”See →

FAQ

Frequently asked questions

More answers in the knowledge base.

Does the assistant reply to residents directly?
No. Slimaco drafts a reply that cites the resolution or regulation, and an official reviews and sends it.
Is residents’ data safe?
Knowledge is stored in the EU, personal data is masked before it is sent to a model, and permissions work at document level, so each department sees only its own matters.
What happens when a resolution changes?
The person responsible for the area approves the new version. From then on it applies in the assistant’s answers and in agents’ work, and the previous one stays in the history.
Where do we start?
With a knowledge assistant for one department. We measure the time to prepare a reply and the time to onboard a new employee.

Start for free

Try Slimaco on your own emails, documents and processes

In a week you’ll know whether Slimaco works in your company. You connect mailboxes and documents, describe your first task and check the result on your own data.

  • No card and no commitment
  • An account with unlimited users for 7 days, with a pool of 5,000 AI credits
  • Activation within one business day
  • Help with the initial setup

Request a trial account

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